Hi all!
We have a solution manager 7.0 system, recently upgraded to stack 26. We have several PI landscapes, all connected to solman. Recently, i was able to update the Introscope agent on one PI 7.1 SP3 enh. pack 1 system without any problems, using introscope agent deployment in solman_workcenter -> Root Cause analysis -> Diagnostics Setup -> managed systems -> Introscope agent.
With a 711 sp4 enh 1 system, i'm struggeling to get the agent deployed/upgraded on the same manner. The errors i'm getting are:
ISAgent Setup on node: servername - 2352050 - server0
Operation Failed
Introscope Agent Configuration
Remote Operation Failed
Introscope Agent Extraction
Remote Operation Succeeded
Updating Introscope Agent Profiles
Remote Operation Failed
ISAgent Profile Generation: IntroscopeAgent.profile
Remote Operation Succeeded
Detailed Information
Failed to get vm parameters from database - com.sap.smdagent.vmmanager.VMManagerException: Failed to get Instance properties - 23520
Introscope Agent Connector Generation
Remote Operation Failed
Detailed Information
Introscope Agent Connector generation is done using JDK at: null
Detailed Information
Failed to create Introscope Agent Connector at: J:\usr\sap\DAA\SMDA97\SMDAgent\applications.config\com.sap.smd.agent.application.wily\BytecodeAgent\ISAGENT.8.2.3.5-2011-01-14\wily\connectors - java.lang.NullPointerException
I'm using the same (SAP default) instrumentation profile as on the other PI servers. Also using the same autoprobe directives:
sap_typical.jar
sap_ep.jar
sap_ep_iview.jar
sap_xi_typical.jar
I've read several forum posts regarding this issue, none aswered and none giving a clue in what direction i am to look for an answer. The only difference between the systems is patch levels and that the server experiencing the problems has an additional java node. Is it a problem with the autoprobing directives, should something in the instrumentation profile be changed? (if so, is there any available documentation regarding this?)
If someone is able to point me in the right direction i'd appreciate it.
Regards!