Hi Experts,
I have created an account in ERP and downloaded the same to CRM. I checked the account data in crm and all the data like sales area, shipping, billing data are displayed correctly in tx. bp and even in Accounts OVP in WebUI.
But when i click on Account Fact Sheet under More options (Not the PDF Account Fact sheet), the blocks like:
1. Account Shipping Data
2. Account Billing Data
3. Account Sales Data
4. Sales Organization Selector (displayed as drop down with blank values)
appear blank though data exists for these.
Do i have to maintain any specific settings for sales area data to appear in the drop down in Account Fact Sheet.
Thanks and Regards,
MG