Copy Product configuration values

Hi All,

In CIC we have option as "copy 2 complaints" button which is used to copy line item.

Here when i copy item from standard order to complaints, everthing gets copying except, product configuration view data. i have added configuration part using "get related entity" method but no luck.

is there any BADI ?

Can you please suggest how to copy product configuration data.

Component : Iccmp_bt_slo/slocart

Event : copy2complaint

Thank you,

Cha