In CIC we have option as "copy 2 complaints" button which is used to copy line item.
Here when i copy item from standard order to complaints, everthing gets copying except, product configuration view data. i have added configuration part using "get related entity" method but no luck.
is there any BADI ?
Can you please suggest how to copy product configuration data.
Component : Iccmp_bt_slo/slocart
Event : copy2complaint