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Former Member
Nov 28, 2011 at 04:40 AM

Assigning Task To Complinats as Follow up activity

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Hi Experts,

Can u pls tell me how to assign the Transaction Type Task (1003) to compliants as followup activity?. So that from complaints they can create a task for visit or for repair ..... for service technician or service emplloyee.

I am implenting in CRM 6.O.

regards,

Sarangmath