Font Size Bigger in CRS2008 than BOE XI

[Former Member]

Hi Experts,

I'm doing a migration from BusinessObjects XI to Crystal Reports Server 2008 SP3. After the migration, when viewing crystal reports from InfoView of CRS 2008, the fonts in reports are found bigger than that of BOE XI, which cause some text truncations. However, when viewing reports in Crystal Reports Designer 2008, font size is the same as that of BOE XI.

Since these reports are designed for print, formatting is very important. How to retain the formatting of these reports in CRS 2008 InfoView?

Thanks,

Robin Guo

[Former Member · Accepted solution]

What font are yuo using?

and is this font installed on the new server?

[Former Member · Accepted solution]

The font I'm using is SimSun, and I've copied the font from the BOE XI server to CRS 2008 server.

Besides, I've found note 1265142, which may be related to this issue. It says,

This issue was reviewed by the product group and determined to be "by design". The Java DHTML Viewer draws the fonts slightly bigger and if the columns are too close together fields will overlap slightly.

[Former Member · Accepted solution]

You can change the client view from Java to see what the other clients do

[former_member11696 · Accepted solution]

Hello,

Search on ForceLargeFonts and see if that registry key helps...

Then Export to PDF and then print the report.

Don

Edited by: Don Williams on Nov 29, 2011 1:47 PM

[Former Member · Accepted solution]

Tried all the viewers, no help.

[Former Member · Accepted solution]

ForceLargeFonts will actually make the fonts even bigger. I've tried this, but it does not help.

[abhilash_kumar · Accepted solution]

Hi Robin,

Could you check the DPI settings on the Server machine vs the DPI settings on the client machine?

-Abhilash

[former_member11696 · Accepted solution]

The reason that key is there is because by default CR reduced the font's by .5 so hopefully when rendered if the field object that holds your data is too small the field does not get truncated.

Setting that registry key means either your fonts is set too large for the amount of space in the object or due to differences in Video Drivers and GDI Settings and MS GDIPLUS.DLL can all affect what you see.

You may need to adjust your reports. CR BOE XI was using 2003 C++ compiler. CR 2008 now uses the C++ 2005 compiler and updated OS runtime. Changes MS did to GDIPlus will affect the outcome.

Don