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Multiple events created in R3 when creating sales order

matias_z
Participant
0 Kudos

Hi all,

We are having a problem when creating and changing a sales order in CRM.

When a sales order is created and rapidly changed (or changed more than one time) from CRM, backend is receiving 2 events (from BO BUS2032, CREATED and CHANGED) but at the same time (not even a second of difference between them).

So the WF that is linked to that event is triggered twice (we are checking if another WF instance is running, but as this 2 events are generated at the same time, the WF instances didn't notice the other instance).

Do you know if there is a way to solve this problem?

Thanks!

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Answers (1)

Answers (1)

joaquin_fornas
Active Contributor
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Hello

In everyworkflow there is a tab where you define if you want certain event to be triggered. I think it would be enough to de activate this triggering event.

Go to transaction PFTC, enter your workflow ID and choose tab "triggering events". You should have a green light for both BUS2032 -CREATED and CHANGED. Click on the event you want to de activate.

Regards

Joaquin

matias_z
Participant
0 Kudos

Joaquin,

I still need the WFs to be triggered. But I only need one instance of the WF, the last one. But as 2 events are coming to R3 at the same time, 2 instances are being triggered.