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UPGRADE : RFC call to subst_save_upgeval_db failed with key UPDATE_ERROR

Hello.

We are upgrading our NW 7.01 to NW 7.3 ABAP.

In Postprocessing phase MAIN_POSTP/CREATE_UPGEVAL we encounter the following error:

ERROR: RFC of "subst_save_upgeval_db" failed

key: ERROR UPDATE

message: EXCEPTION UPDATE_ERROR RAISED

Here is the troubleshooting ticket:

This trouble ticket was created by SAPup on 20111125120155

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SAPup broke during phase CREATE_UPGEVAL in module MAIN_POSTP / Post Processing

Error Message: RFC call to subst_save_upgeval_db failed with key UPDATE_ERROR (UPDATE_ERROR): EXCEPTION UPDATE_ERROR RAISED

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Summary of SAPup:

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SAPehpi Release: lmt_002

SAPehpi Version: SAPup release lmt_002 version 41.001

Start Release: 701

Target Release: 730

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Summary of host system details:

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SID: TA1

Host: sapta1

MS Host: sapta1

GW Host: sapta1

Start Path: /usr/sap/TA1/DVEBMGS02/exe

Kernel Path: /usr/sap/TA1/DVEBMGS02/exe

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Summary of operating system details:

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OS Type: Linux X86_64

OS Version: 2.5

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Summary of database details:

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Database Type: ora

Database Version: 11.2.0.2.0

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Summary of RFC details:

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Host: sapta1

GW Host: sapta1

Client: 000

Destination: TA1

Language:

System No.: 02

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here is the PHASES.LOG:

1 ETQ201 Entering upgrade-phase "CREATE_UPGEVAL" ("20111125120352")

4 ETQ399 Set environment for standard connect:

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '02', GwService = 'sapgw02'

4 ETQ399 Environment variables:

4 ETQ399 dbs_ora_schema=SAPSR3

4 ETQ399 auth_shadow_upgrade=0

1 ETQ200 Executing actual phase 'MAIN_POSTP/CREATE_UPGEVAL'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'STORE_DB'

4 ETQ359 RFC Login to: System="TA1", Nr="02", GwHost="sapta1", GwService="sapgw02"

4 ETQ232 RFC Login succeeded

Do you have anu ideas ?

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8 Answers

  • avatar image
    Former Member
    Nov 25, 2011 at 12:29 PM

    Here is the dev_RFC log:

    • Trace file opened at 20111125 120341 CET, by disp+work

    • Versions SAP-REL 720,0,105 RFC-VER U 3 1276654 MT-SL

    ======> CPIC-CALL: 'ThSAPCMRCV' : cmRc=20 thRc=223

    CPIC program connection ended (read error)

    ABAP Programm: SAPMSSY1 (Transaction: )

    Called function module: SUBST_SAVE_UPGEVAL_DB

    User: DDIC (Client: 000)

    Destination: sapta1_TA1_02 (Handle: 1, DtConId: 4ECF634068A02569E1000000AC110812, DtConCnt: 0, ConvId: 27661144,{4ECF6340-68A0-2569-E100-0000AC110812})

    EPP TransactionId:

    SERVER> RFC Server Session (handle: 1, 27661144, {4ECF6340-68A0-2569-E100-0000AC110812})

    SERVER> Caller host:

    SERVER> Caller transaction code: (Caller Program: SAPCPIC)

    SERVER> Called function module: SUBST_SAVE_UPGEVAL_DB

    Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 3712

    CPIC-CALL: 'ThSAPCMRCV' : cmRc=20 thRc=223

    CPIC program connection ended (read error)

    Error RFCIO_ERROR_MESSAGE in abrfcio.c : 1987

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  • avatar image
    Former Member
    Nov 25, 2011 at 01:10 PM

    Here is the dev_rd log:

    Fri Nov 25 14:07:04 2011

    ***LOG S23=> GwIDisconnectClient, client disconnected (020) [gwxxrd.c 10423]

    ***LOG S74=> GwIDisconnectClient, client disconnected ( sapta1) [gwxxrd.c 10434]

    ***LOG S0R=> GwIDisconnectClient, client disconnected () [gwxxrd.c 10451]

    ***LOG S0I=> GwIDisconnectClient, client disconnected ( SAPCPIC) [gwxxrd.c 10464]

    *****************************************************************************

    *

    • LOCATION SAP-Gateway on host sapta1.sap.fr.alten.com / sapgw02

    • ERROR connection to partner 'localhost.localdomain:0' broken

    *

    • TIME Fri Nov 25 14:07:04 2011

    • RELEASE 720

    • COMPONENT NI (network interface)

    • VERSION 40

    • RC -6

    • MODULE nixxi.cpp

    • LINE 4850

    • DETAIL NiIRead: 127.0.0.1:0

    • SYSTEM CALL recv

    • COUNTER 58

    *

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  • Nov 25, 2011 at 01:16 PM

    Hi

    Refer to the notes 1050413,827872 &406390

    Regards

    Ram

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  • Nov 25, 2011 at 01:18 PM

    Hi

    Use the right port for ur system

    Regards

    Ram

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  • Nov 25, 2011 at 01:23 PM

    Hi

    Refer SAP Note 421558. These could be caused by network issue

    Regards

    Ram

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  • avatar image
    Former Member
    Nov 25, 2011 at 02:05 PM

    Thanks for your replies:

    We are in postprocessing upgrade so our release is 730.

    Note 1050413: NA: this is not about extraction to BI

    Note 827872: NA: not good release: SAP_BASIS 70 700 700

    Note 406390: NA: not good release: SAP_BASIS 46 46B 46D

    Our ports are SAP Standard:

    sapdp02 3202/tcp # SAP System Dispatcher Port

    sapgw02 3302/tcp # SAP System Gateway Port

    sapdp02s 4702/tcp # SAP System Dispatcher Security Port

    sapgw02s 4802/tcp # SAP System Gateway Security Port

    sapmsTA1 3602/tcp # SAP System Message Server Port

    Note 421558: this not related to mail, not the good release: SAP_BASIS 46 46D 46D

    The logs show that there is a network problem but the RFC is on the system it self (upgrade).

    How can there be a network problem within the server ?

    Edited by: Yann GOFFIN on Nov 25, 2011 3:06 PM

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    • Former Member Former Member

      Hello,

      As Sunny said, it's just an Upgrade Evaluation report sent to SAP for review as part of post-upgrade phase. Infact you can ignore it.

      Thanks,

      Siva Kumar

  • avatar image
    Former Member
    Nov 28, 2011 at 08:16 AM

    Hello, I though so but the upgrade is stuck at this point.

    There is no "ignore" option.

    How can I skip this step to continue and finish the postprocessing and finalization steps ?

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    • Former Member Former Member

      Hello SAP find the solution !!!

      I've put a symbolic link for my upgrade directory:

      lrwxrwxrwx 1 root root 12 Nov 21 16:32 /usr/sap/TA1/upg -> /UPGRADE/UPG

      The upgrade doesn't bother until the lasts steps.

      I had to change, in the default profile, the parameter DIR_PUT from /usr/sap/TA1/upg/abap to /UPGRADE/UPG/abap

      And it worked !

      I hope Matthias that it solves your case too.

  • avatar image
    Former Member
    Dec 13, 2011 at 08:58 AM

    The Upgrade directory is a symbolic link.

    Modify the parameter DIR_PUT in the DEFAULT.PFL profile file to the physical directory.

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