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Former Member
Nov 25, 2011 at 12:00 PM

InfoView and CmcApp URLs unavailable



we're experiencing issues accessing both the sandpit InfoViewApp and the CmcApp

on accessing the following URL

I am reverted back to the login screen

on accessing the following URL

I get a 503 error

Application cannot be started.


Error in starting application [].

If we try and access the sandpit environment via our tomcat server

(which resides on our development environment) we are also unable to

access the CMC.

There haven't been any changes recently so I'm unsure why the problem

has occurred.

I have stopped and started the system and bounced the cluster in which

it resides but to no affect. Profile parameters, environment variables, PATHs look ok

I would be grateful for any advice on this issue?