Hi,
we are trying to upgrade our CRM 7.0 to the EhP1 and the EhP1 installer is blocked with the error:
Checks after phase MAIN_SHDRUN/ALTNTAB_FILL were negative! Last error code set: RFC call to SUBST_START_REPORT_IN_BATCH failed with key RFC_ERROR_SYSTEM_FAILURE (SYSTEM_FAILURE): connection closed without message (CM_NO_DATA_RECEIVED)
Log files report the following errors:
(altntfi.sav) #-------------------------------------------------------------- #---- MASKING file ALTNTFI.LOG from G:\usr\sap\CR7\EHPI\abap\log #---- TIME: 20111125115607 PHASE: ALTNTAB_FILL #-------------------------------------------------------------- 1 ETQ201 Entering upgrade-phase "ALTNTAB_FILL" ("20111125111509") 4 ETQ399 Set environment for standard connect: 2 ETQ367 Connect variables are set for standard instance access 4 ETQ399 System-nr = '02', GwService = 'sapgw02' 4 ETQ399 Environment variables: 4 ETQ399 dbs_ora_schema=SAPSR4 4 ETQ399 auth_shadow_upgrade=0 1 ETQ200 Executing actual phase 'MAIN_SHDRUN/ALTNTAB_FILL'. 1 ETQ399 Phase arguments: 2 ETQ399 Arg[0] = '30' 2 ETQ399 Arg[1] = 'ALTNTFI.ELG' 4 ETQ399 Set environment for shadow connect: 4 ETQ399 Set RFC variables for shadow connect: 4 ETQ399 System-nr = '07', GwService = 'sapgw07' 4 ETQ380 computing toolpath for request "TP_SHADOW_CONNECT" 4 ETQ381 request "TP_SHADOW_CONNECT" means "tp needs to connect to shadow system" 4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW" 4 ETQ383 translates to path "exe" 4 ETQ383 translates to path "exe" 4 ETQ399 Set tool parameters for shadow connect: 4 ETQ399 default TPPARAM: SHADOW.TPP 4 ETQ010 Date & Time: 20111125111509 4 ETQ265 Starting report "RDDNT2MT" with variant "SAP_INIT" in batch 4 ETQ359 RFC Login to: System="CR7", Nr="07", GwHost="SYSKCRMDEV1", GwService="sapgw07" 4 ETQ232 RFC Login succeeded 4 ETQ233 Calling function module "SUBST_START_REPORT_IN_BATCH" by RFC 2EETQ360 RFC of "SUBST_START_REPORT_IN_BATCH" failed: 2EETQ361 code/exception : SYSTEM_FAILURE 2EETQ362 key : RFC_ERROR_SYSTEM_FAILURE 2EETQ364 message : 2EETQ399 connection closed without message (CM_NO_DATA_RECEIVED) 4 ETQ359 RFC Login to: System="CR7", Nr="07", GwHost="SYSKCRMDEV1", GwService="sapgw07" 4 ETQ232 RFC Login succeeded 2EETG894 Exception "SYSTEM_FAILURE" raised, write variant failed with error code -1 2EETG890 Exception "SYSTEM_FAILURE" raised, job scheduling failed with error code -1 2EETQ261 Start of batchjob "RDDNT2MT" failed 4 ETQ010 Date & Time: 20111125111548
We have logged through GUI to the shadow instance but we can't test the function module SUBST_START_REPORT_IN_BATCH: the shadow instance continuously dumps (in SE37, ST22, ST11, SU01... with dumps LOAD_PROGRAM_CLASS_MISMATCH, GETWA_WRONG_LENGTH, LOAD_TYPE_VERSION_MISMATCH...). When I don't have a dump (i.e. I try to activate the function module in SE37 without opening it), the GUI closes with the error: "Work process restarted, session terminated " and in the logfile dev_disp shows me:
Fri Nov 25 11:15:30 2011 *** ERROR => DpHdlDeadWp: W5 (pid 17996) died (severity=0, status=0) [dpxxwp.c 1522]
Any help would be greatly appreciated.
Thanks,
laura.