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Got an error while opening Dashboard in Design Studio 1.6 Sp04 version in local Mode

Hi Experts,

Yesterday we upgraded Design Studio version from 1.6 sp3 to 1.6sp4. The installtion was successful, but now when I open my previous version Dashboards I see the below error, I see the same when I open Edit initial view of any data source that is added to the dashboard, can you please suggest what need to be done.

I checked and found no topic related to this.If any Please share the link.

error-kr.png (14.1 kB)
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8 Answers

  • Dec 21, 2016 at 10:00 AM

    Hi - I haven't experienced this. What is your data source? Have you tried creating a new application and does it work? If it doesn't then maybe reinstall the application.

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  • Dec 21, 2016 at 11:56 AM

    Hi Tammy,

    My Data source is HANA, I tried opening an old application and also created a new application, in both the cases when I go to the edit initial view it is showing the above error I mentioned.

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  • Dec 21, 2016 at 12:15 PM

    Hari - I recommend uninstalling the patch, re-downloading and then re-installing

    Did you download 32 bit or 64 bit?

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  • avatar image
    Former Member
    Dec 21, 2016 at 12:58 PM

    Hi Hari,

    Could you post some details about what is appearing in the error log that is generated?

    There would be some exception stack or additional details which might help us find the root cause here.

    Thanks,

    Conor

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  • Dec 25, 2016 at 05:58 AM

    Hi Tammy,

    We did the way you said but it is not working, what I observed is the Remote desktop on which we are trying to Install is Windows Server 2012 and is 64bit version. As this is a Server do you think this is causing the issue?

    Earlier we installed Design Studio 1.6 Sp03 on the same and it worked fine.

    I checked to see if there is any DS 1.6 Sp04 Server version with 64bit but I dont see any.

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    • Hi Tammy,

      The one which you are showing is of BIP right?

      Let me explain our Landscape:

      The client for whom we are working for is having a Remote Desktop(RDP) which is running on Windows Server 2012 64bit, on this RDP we have all the client tool like Design Studio, HANA Studio. We need to connect to BO system which is installed on Linux Platform via Design Studio.

      We recently upgraded design Studio to SP04 (the file used is for WINDOWS ON X64 64BIT), when we installed this none of the data sources are opening in Edit initial View, so we are in a question now whether we need to Install the server version, but all server versions are of 32bit right?

      So Please suggest installing WINDOWS SERVER ON X32 32BIT will solve our issue?

  • Dec 25, 2016 at 06:05 AM

    Hi Conor,

    I am seeing as below in Log file:

    ENTRY com.sap.ip.bi.web.runtime 2 0 2016-12-25 10:02:46.872 !MESSAGE Event was started, but not completed: 27 ms: Render item ROOT !ENTRY com.sap.ip.bi.web.runtime 4 0 2016-12-25 10:02:46.874 !MESSAGE ERROR [1e21cc70-9551-4dc2-a013-d3d6ab8eac21]: Application "1_MTM4YTdkMDdiMWQ0NDBhYjkxNjE0ZWEzNjQ4ZmFjN2E=" does not exist. The application was either ended by a timeout or an error occurred, which was entered into the trace log. !STACK 0 com.sap.ip.bi.base.exception.BIBaseRuntimeException: Application "1_MTM4YTdkMDdiMWQ0NDBhYjkxNjE0ZWEzNjQ4ZmFjN2E=" does not exist. The application was either ended by a timeout or an error occurred, which was entered into the trace log. at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.getPage(Controller.java:523) at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.getPage(Controller.java:1) at com.sap.ip.bi.webapplications.runtime.service.statistic.LocalStatisticService.disableStatistics(LocalStatisticService.java:78) at com.sap.ip.bi.webapplications.runtime.service.statistic.LocalStatisticService.isApplicable(LocalStatisticService.java:38) at com.sap.ip.bi.base.application.impl.ServiceManagement.checkAndCreateService(ServiceManagement.java:720) at com.sap.ip.bi.base.application.impl.ServiceManagement.createMultipleServicesByGroup(ServiceManagement.java:551) at com.sap.ip.bi.base.application.impl.ServiceManagement.createMultipleServices(ServiceManagement.java:515) at com.sap.ip.bi.base.application.impl.ServiceManagement.createService(ServiceManagement.java:384) at com.sap.ip.bi.base.application.impl.ServiceManagement.createService(ServiceManagement.java:365) at com.sap.ip.bi.base.application.impl.Application.createService(Application.java:495) at com.sap.ip.bi.base.application.service.base.BaseServiceDescription.createService(BaseServiceDescription.java:142) at com.sap.ip.bi.webapplications.runtime.service.statistics.impl.StatisticManager.getService(StatisticManager.java:288) at com.sap.ip.bi.webapplications.runtime.service.statistics.impl.StatisticApplicationStep.endApplicationStep(StatisticApplicationStep.java:101) at com.sap.ip.bi.webapplications.runtime.service.statistics.impl.StatisticManager.stepClose(StatisticManager.java:273) at com.sap.ip.bi.base.application.impl.Application.endApplicationStep(Application.java:483) at com.sap.ip.bi.base.application.impl.Application.endApplicationStep(Application.java:430) at com.sap.ip.bi.base.application.impl.Application.destroy(Application.java:331) at com.sap.ip.bi.webapplications.runtime.impl.page.Page.destroyApplication(Page.java:2200) at com.sap.ip.bi.webapplications.runtime.impl.page.Page._destroy(Page.java:570) at com.sap.ip.bi.webapplications.runtime.impl.page.Page.destroy(Page.java:2142) at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller._destroyPage(Controller.java:767) at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.destroyPage(Controller.java:716) at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller._processRequest(Controller.java:1139) at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:1050) at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:1) at com.sap.ip.bi.server.runtime.sevice.impl.BIRuntimeServerService._handleRequest(BIRuntimeServerService.java:822) at com.sap.ip.bi.server.runtime.sevice.impl.BIRuntimeServerService.handleRequest(BIRuntimeServerService.java:1205) at com.sap.ip.bi.server.execution.engine.runtime.LocalBIExecutionService.executeRequest(LocalBIExecutionService.java:34) at com.sap.ip.bi.zen.rt.client.handler.designer.LocalExecutionAdapter.executeRequest(LocalExecutionAdapter.java:39) at com.sap.ip.bi.zen.rt.client.handler.RuntimeRequestHandler.handleRequest(RuntimeRequestHandler.java:28) at com.sap.ip.bi.zen.rt.client.handler.designer.DesignerRuntimeRequestHandler.handleRequest(DesignerRuntimeRequestHandler.java:33) at com.sap.ip.bi.zen.rt.client.handler.MainHandler.executeBiRequest(MainHandler.java:75) at com.sap.ip.bi.zen.rt.client.handler.MainHandler.handleFirstDataRequest(MainHandler.java:55) at com.sap.ip.bi.zen.rt.client.handler.MainHandler.handleRequest(MainHandler.java:32) at com.sap.ip.bi.zen.rt.client.handler.PathHandler.handleRequest(PathHandler.java:54) at com.sap.ip.bi.zen.rt.client.handler.designer.DesignerPathHandler.handleRequest(DesignerPathHandler.java:57) at com.sap.ip.bi.zen.rt.client.handler.AbstractSupportabilityHandler.handleRequest(AbstractSupportabilityHandler.java:25) at com.sap.ip.bi.zen.rt.client.handler.AbstractFrontServlet.handleRequest(AbstractFrontServlet.java:46) at com.sap.ip.bi.zen.rt.client.handler.AbstractFrontServlet.handleRequest(AbstractFrontServlet.java:42) at com.sap.ip.bi.zen.rt.client.handler.AbstractFrontServlet.doPost(AbstractFrontServlet.java:19) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyServlet.service(HttpServiceRuntimeImpl.java:1271) at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:162) at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:63) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl.doDispatch(HttpServiceRuntimeImpl.java:413) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl.doDispatch(HttpServiceRuntimeImpl.java:365) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl.doDispatch(HttpServiceRuntimeImpl.java:204) at org.eclipse.equinox.http.servlet.internal.servlet.ProxyServlet.processAlias(ProxyServlet.java:91) at org.eclipse.equinox.http.servlet.internal.servlet.ProxyServlet.service(ProxyServlet.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:356) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97) at org.eclipse.jetty.server.Server.handle(Server.java:497) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257) at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555) at java.lang.Thread.run(Thread.java:812)

    !ENTRY com.sap.ip.bi.web.runtime 4 0 2016-12-25 10:02:46.877 !MESSAGE BI exception with class "BIBaseRuntimeException" and message "Application "1_MTM4YTdkMDdiMWQ0NDBhYjkxNjE0ZWEzNjQ4ZmFjN2E=" does not exist. The application was either ended by a timeout or an error occurred, which was entered into the trace log.". See default trace for log ID "1e21cc70-9551-4dc2-a013-d3d6ab8eac21".

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  • avatar image
    Former Member
    Feb 05, 2017 at 12:28 PM

    Hi,

    Is this resolved now? I've faced similar issues and it's mostly to do with the OLAP connection created for HANA.

    Is your OLAP connection working fine from CMC? If so, check your HANA cube access as well. if you've enabled SAML for SSO, the role for user id should be defined clearly.

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  • Aug 25, 2017 at 04:45 PM

    I am facing this issue too. In my case, I am using unx universe on top of sql server 2012.

    If I use any measure with @Prompt syntax in it, this error appears. Does not occur for other objects in same universe.

    Other tools like webi are working fine on same universe with same objects.

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