CrystalReports2011ReportApplicationServer failed

Hi,

We installed BO4.0 on VM and Linux, everything seems fine, except "CrystalReports2011ReportApplicationServer", i can't start this server from CMC, i got error message saying "This server is considered failed because it has stopped 5 time(s) in 60 minute(s).".

Does anyone have same problem?

thanks