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Former Member
Nov 23, 2011 at 06:02 PM

Problem Installing Crystal Dashboard Design 2011

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1) I Unzipped my download to a local folder

2) I turned off AVG Antivirus

3) I right clicked on C:\tools\SAP Crystal Dashboard\51041024_CDD\DATA_UNITS\Xcelsius\setup.exe and ran the setup as administrator

4) I entered my name and company name and copied the Activation Code from the website that I just ordered the software from.

I get an error box titled

"Validation Result" Error: The Product keycode is not valid. INS00140.

Please help. I would like to use the software over the holidays.