saprouter timeout

[Former Member]

Hello guys, need help for saprouter used in WAN.

Some user connect via saprouter and receive a disconnection after 5 minutes of total inactivity.

Do you have any suggestion?

Something I can check?

I have used the option -W and -C to an higher value. But disconnection still persists.

thanks to all for the help

[sunny_pahuja2]

Hi,

If there are getting disconnected because of inactivity then it might be because of session time out parameter set in SAP. Please check it.

Thanks

Sunny

[Former Member]

Hello Sunny,

thanks for the answer. But the symptom should be the same using saprouter in LAN.

But this strangely does not happen and a telnet to public_ip saprouter_port stay there without interruption.

Where can be the problem?

[Former Member]

Anything else in between?

A firewall perhaps?

[Former Member]

Problem solved. It was a timeout set on the fortigate that disconnect everything after 300 seconds.

Edited by: Kir Sam on Nov 27, 2011 7:43 PM