on 11-23-2011 1:26 AM
Hi Gurus
I am using CRM 7.0 EHP1 and when I create a Interaction record I don't see the activity clipboard columns. I see just caption "Activity Clipboard". I don't see anything else.
I have attached the activity clipboard profile to me role.
Please help.
Thanks
Tarang
Hi Tarang,
Activity Clip board in Interaction Center gives the details about the Customer, transactions and others. For ex when ever you are creating a complaint , the details which are available in activity clip board will be Customer , Contact Person, Process Type - Interaction record and... with respect to the Object Id in Complaint.
Activity clip board is not role specific.
regards,
Sarangamath
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