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Access Denied error on Registry Key with CRXIR2A SP6

We ship now the latest CRXI version (2ASP6) with our application. One of our users (Win7 Home SP1) gets an error on instantiating a report. Using ProcMon.exe this seems to be caused by an Access Denied error when accessing the HKLM\Software\Wow6432Node\Business Objects\Suite 11.5\Crystal Reports key. What can be the cause?

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  • Best Answer
    Posted on Nov 22, 2011 at 05:59 PM

    The user must be at least a local Admin.

    Does the issue go away if you give the key full, or read \ write access?

    - Ludek

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