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Former Member

crystal report / adobe error

hi there,

i developed a web application using asp.net4.0, VS 2010 and crystal report for VS2010. everything working fine in development machine as well as local server machine. but the same failed in production and it gave the error message as

"the file is damaged and could not repaired" end of this error message everytime some random number is displaying.

detail error:

Problem signature:

Problem Event Name: APPCRASH

Application Name: AcroRd32.exe

Application Version: 10.1.1.33

Application Timestamp: 4e64e4e2

Fault Module Name: IA32.api_unloaded

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 4e64f83d

Exception Code: c0000005

Exception Offset: 5c662a6d

OS Version: 6.0.6002.2.2.0.305.9

Locale ID: 2057

Additional Information 1: fd00

Additional Information 2: ea6f5fe8924aaa756324d57f87834160

Additional Information 3: fd00

Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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actually im getting this error only while passing some input data if i pass some other data then its working fine so, what i did was copied the production database,published folder from server to my local machine and ran the same code here i can see the output without any error. so, im confussing how to resove this issue and where is the issue.

experts please guide me to resolve this issue

Edited by: winseelan on Nov 22, 2011 6:25 AM

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1 Answer

  • Best Answer
    Posted on Nov 22, 2011 at 03:02 PM

    Check DLL differences; CR dlls, db client dlls, system dlls. Use [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] to compare the two scenarios.

    - Ludek

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