Question about upgrading Crystal Reports Runtime

[Former Member]

My server is installed with crystal report 2008 runtime sp1, and I want to upgrade it to runtime sp4 version. I try to download and install CR 2008 runtime sp2, it said "Another version of this product is already installed and installation of this version cannot continue". So can I just install cr 2008 runtime sp4 in order to finish the upgrade and does runtime sp4 version include all the previous FixPacks ?

My server is using Windows Server 2003 r2 sp2.

[former_member188030 · Accepted solution]

Hi Rikku,

First uninstall the Crystal Reports 2008 sp1 msi.

Then install the C[Crystal Reports 2008 sp4 msi|https://smpdl.sap-ag.de/~sapidp/012002523100008782532011E/cr2008sp4_redist.zip]

The runtimes can not be overwritten, so first uninstall the older runtimes and then install the newer ones.

Thanks,

Bhushan.

[Former Member · Accepted solution]

Does sp 4 runtime include all the previous FixPacks ? Also, what do you mean by cannot be overwritten?

Edited by: rikku12345 on Nov 28, 2011 10:23 AM

[former_member188030 · Accepted solution]

Does sp 4 runtime include all the previous FixPacks ? 

Yes.

Does sp 4 runtime include all the previous FixPacks ?

If you already have the SP2 runtimes installed and you try to install SP 4 runtimes on top of that , it will throw the error you have mentioned in your post.

Bhushan.