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author's profile photo Former Member
Former Member

After close a delivery using a mouse right click , where are the items ??

Hi Gordon, I am learning a lot using your book Mastering SQL Queries for SAB B1. Thanks

I have a question; regarding closing a delivery using a mouse right click.

When you close a delivery using a mouse right click (the original intention was to void or return the items to the inventory), how you reverse that mistake and where the items are in the system?

I ran an Inventory Item Audit and the merchandize was no returned to stock.

Thanks in advance for you help, Bart

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    author's profile photo Former Member
    Former Member
    Posted on Nov 21, 2011 at 07:22 PM

    Hi,

    Welcome you post on the forum.

    After you closed your delivery, you can only add a stand-alone sales return to get the item back. You may add manual note under remark.

    Thanks,

    Gordon

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 21, 2011 at 06:38 PM

    Hi Bart.........

    Closing a delivery does not mean returning item at all.

    It is used when you have delivered and your Items are damaged during transport and it is as good as no stock to be returned as it is not in use now so you won't proceed such delivery to an AR Invoice.

    At this stage you may close delivery.

    If you want to return your goods back to your stock then instead of Close you have to use Goods Return..........

    This is the actual difference...........

    Regards,

    Rahul

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    • Former Member Former Member

      Hi Rahul, yes we can do a return. But mi concern is how is possible that you can make merchandize disappear from the system? Because the items are not sent back to the stock and the customer account is not affected. Can we disable the CLOSE function , from the delivery form?

      Thanks Bart

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