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Former Member

Blank Home tab in BI Launchpad 4.2

Hi Team, Home tab is coming completely blank in BI Launchpad 4.2. Please suggest.

Thanks

Shilpi

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2 Answers

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    Former Member
    Dec 21, 2016 at 08:55 AM

    Hello Shilpi

    Did you get a chance to refer to the below KB Notes?

    1991639 - [BI4.x] - Using IE8, the Documents tab is blank in the BI Launchpad

    1887176 - When a user opens BI Launchpad Home and Documents tabs are empty

    I would also recommend you to try redeploying the web application and clearing the cache to verify it.

    Hope it helps..!!

    ~Vijay

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    • Hi,

      The steps suggested in the above note is as below

      Go to Start -> Run...

      Type: iexplore –extoff Press Enter.

      Open BI Launchpad and confirm the behavior.

      You can also try the below steps

      -Add the site to the compatibility mode, by going to Tools – Compatibility View Settings

      Or

      -Go to F12 Developers Tools and try changing the Browser mode.

      Also if you can attach a screenshot that would help.

      Regards,

      Shreejith

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    Former Member
    Jul 12, 2017 at 01:38 PM

    Is this issue resolved?

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