Sales Order released even though Credit limit exceeded

[Former Member]

Hi experts,

We have here a question about credit management.

Our credit management functions very normal( That means customizing should be no problem ). But when we run background job with program 'RVKRED06'( in Saturday, it's Non-working day) . The credit blocked data will be automatically released.

Is there any reasonable explanataion for this change?

Thanks a lot in advance for your help.

Prince

Edited by: Chih-Ming Lin on Nov 21, 2011 11:21 AM

[Shiva_Ram · Accepted solution]

Check whether OSS Note 1024290 - Orders pass credit check by mistake and Note 960599 - Orders mistakenly come through the credit check is of use to your scenario.

Regards,

[Former Member · Accepted solution]

Thanks a lot.

We have already higher support package than the package in the notes you suggested.

Edited by: Chih-Ming Lin on Nov 22, 2011 8:41 AM

[Former Member]

Not necessary to keep this issue

[Former Member]

Hi,

The report is started in the background and should run after the incoming payments programs. It should release the documents when that due to an incoming payment is not required to be credit blcoked anymore.

But you probably already know this.

When you think the program is releasing documents which it should not release, you probably have an error in the program RVKRED06. Probably debugging this in a test environment, will make this more clear.

It is also worthwhile to check your customizing settings, like documents unchecked or dynamic settings of the risk category.

Kind regards, Friso

[Former Member]

Hi,

Thank you for the reply.