Image Display from SO10

[Former Member]

Hi Collegues,

I have uploaded an image under MIME in BSP Application.

Ex: https://XXX.ABC.com/sap/bc/bsp/sap/zpic/image. This url is accesible and image can be viewed.

Also used this url in SO10 text and triggered the mail. In SOST also image is visible. But when sent outside of SAP, i image is not displayed.

Kindly suggest.

[Former Member]

I think there are some BASIS settings missing or needed...once check with your SAP BASIS team....they might give some idea

[Former Member]

Any idea of what kind of BASIS settings?

[kesavadas_thekkillath]

How are you sending the email ?

Kesav

[Former Member]

using READ_TEXT FM, got the text, and using BCS classes by setting the type as 'HTM' . This is how email is being sent. Moreover, i can see the image in SOST and the text alignment is also perfectly fine here. But when pushed to outside from SOST, image is not loaded or displayed.

[kesavadas_thekkillath]

You must use the function SO_OBJECT_SEND & SO_OBJECT_UPDATE for sending images . I would like to share the thread which helped us some time ago to acheive this [link|http://www.sapfans.com/forums/viewtopic.php?f=13&t=314383].

Kesav

[Former Member]

Hi Keshav,

But the image is not on PC. It is already in SAP. Also the entry generated in SOST also has the image.

[kesavadas_thekkillath]

Is there any security message in the email which is displayed like "Click here to view images" while viewing it ???

Kesav

[Former Member]

No keshav ... nothing like that ...

[kesavadas_thekkillath]

One more thing is to check the page layout of your email editor ( If ts plain text or HTML ), if its plain text the image will not be displayed.

[Former Member]

Type is 'HTM' only ...

[kesavadas_thekkillath]

Hi Manjunath,

I think you are confused, For Ex: In your outlook editor there is a option n tool bar 'HTML Editor' or Plain Text or Rich Text ,i did not say about value passed to the BCS classes. For checking this send it to your personal email id and check if its displaying. Please check it

Kesav

[Former Member]

In Outlook, by setting the type to HTML also we cant able to see the image . Also forwarded this item to personal mail gmail and checked. In my personal mail i can see the image.

[kesavadas_thekkillath]

In my personal mail i can see the image.

At last its clear that its not the problem in SOST. You have to check your email settings. Try sending it to other official id & if it works( assuming the settings are correct ) then need not worry about this problem and can go forward.

Kesav

[raviahuja]

Hi,

As i said in earlier post, it could be company proxy settings issue as you can see the image in your personal mail. Try to send it to some other email id where the image link is accessible through proxy and check. It should work.

Thanks.

Ravi

[Former Member]

Inserting an image url in so10 wont work. I got this issue solved by adding the image as atachment and specified the same image source in sost. Issue solved.

Thanks for the answers.

[raviahuja]

Hi,

Could it be a proxy issue i.e. outside SAP, the link is not accessible through proxy like company policies don't allow that website to be opened? Just a guess..

Thanks.

Ravi

[Former Member]

Hi ravi,

Incase if the link should be accessible outside SAP, what kind of BASIS setting has to be done ... any idea ?

[Former Member]

Thanks for the answers.