SAP LSO - Integration with external LSO - Tracking external learning progre

[Former Member]

Hi guys, I am having the following problem...

I have connected to an external LSO provider, and the tracking of the progress seems to work fine, the progress percentaje is updated as well as the access count and the initial date and las access date, even the Approved result shows in the portal. But the problem is that when the external provider sents as learn status the value '3' (which stands for Course followed up / completed / confirmed) nothing changes in the system.

Is this normal? Does somebody have to manually confirm the course for the participant in SAP LSO even though in the progress tracking interface (via XI) the external provider is telling SAP that the course is confirmed for that participant? Or even worse does the participant have to confirm the course both on the external system and the learner portal?

Thanks a lot for any information you guys can share from your experiences with integration with external LSO.

Best Regards,

Juan Daniel Riveros R.

[Former Member]

Hi ,

We are trying to implement external learning provider learning via PI.

I have some documentation for the PI configuration but i am wondering how does the portal triggers message to PI to lauch the external website. Will there be any business event that triggers message etc.

In nut shell what kind of configuration is needed in ECC side to connect to external provider site via portal/PI.

Any help would be greately appreciated.

Rgds

Nikki

[former_member206624]

Hi,

Yes, this is normal in SAP LSO. Some one has to do the follow-up or some batch jobs should be used to schedule this in the back end system.

Also please check the follow up control options where you can configure the follow up setting.

Thanks

Kumar

[Former Member]

Thanks a lot Kumar, I am going to be checking the follow up control options and then I'll post the results in case they maight be helpfull for anyone.

But I have one more question, I have set up in the control options as initial screen B (Back-end) activity A (Confirm Participation).

I have been looking all around and I haven't been able to find out where in the backend can I confirm a learner's participation to the formation event. Do you know where do I confirm the participation on the backend?

Regards,

Juan D.

Edited by: Juan Riveros on Nov 21, 2011 4:48 PM

[former_member206624]

Hi,

If you set up the follow up control option as back end then you have to follow it up in lso_pv15 otherwise set up as portal and you can confirm the participation in the portal it's self .

Try different options in the follow up control option, also can you please let me know how the course content is played ?

Thanks

Kumar

[Former Member]

Hi,

If you have choosen the option B - Back end, then make use of Transaction code - LSO_PV15 to Follow up either Participant and / or Course.

regards,

Ram Prakash

[Former Member]

Hi Kumar, thanks for the reply. I was already using lso_pv15 but I thought that there was another transaction to actually confirm the participation. Now I know it is working fine. To answer your question the course content is displayed on the external provider's website. From the learner portal we get the URL to access the external provider's site (via web services) and the standard opens that url when requested to start the course.

Regards,

JuanD.

[former_member206624]

Hi JuanD,

In this case I think you should get a list of employees who passed the course (results), and some one should carry out the follow-up steps in the back end.

Please check how the course results are captured in the third party system.

Thanks

Kumar