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SAP LSO - Integration with external LSO - Tracking external learning progre

Hi guys, I am having the following problem...

I have connected to an external LSO provider, and the tracking of the progress seems to work fine, the progress percentaje is updated as well as the access count and the initial date and las access date, even the Approved result shows in the portal. But the problem is that when the external provider sents as learn status the value '3' (which stands for Course followed up / completed / confirmed) nothing changes in the system.

Is this normal? Does somebody have to manually confirm the course for the participant in SAP LSO even though in the progress tracking interface (via XI) the external provider is telling SAP that the course is confirmed for that participant? Or even worse does the participant have to confirm the course both on the external system and the learner portal?

Thanks a lot for any information you guys can share from your experiences with integration with external LSO.

Best Regards,

Juan Daniel Riveros R.

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2 Answers

  • Posted on Nov 21, 2011 at 10:18 AM


    Yes, this is normal in SAP LSO. Some one has to do the follow-up or some batch jobs should be used to schedule this in the back end system.

    Also please check the follow up control options where you can configure the follow up setting.



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  • author's profile photo Former Member
    Former Member
    Posted on Jan 18, 2012 at 07:10 PM

    Hi ,

    We are trying to implement external learning provider learning via PI.

    I have some documentation for the PI configuration but i am wondering how does the portal triggers message to PI to lauch the external website. Will there be any business event that triggers message etc.

    In nut shell what kind of configuration is needed in ECC side to connect to external provider site via portal/PI.

    Any help would be greately appreciated.



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