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PCUI views in IC Webclient

Hello to everyone,

Does anyone already tried to launch People Centric views in IC Webclient?

The system is already prepared to launch some of them, such as an complaint view, but views like problems,solutions,category modeler, can't be launched without extra stuff.

In the ICWC cookbook, I see that the mapping between the views is done by calling transaction CRMC_XMLEDITOR. Entering MI as the component ID, and then choose ICBOLTOBORMAPPING.

It is supposed to us edit this standard class? How can we know the BOLTYPE and the BORTYPE, for example, for the problems view of PCUI.

Anyone tried to do this? please help...

Best Regards

Bruno Garcia

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3 Answers

  • Posted on May 05, 2005 at 12:12 PM

    Hi Bruno Gracia,

    I have forwarded your query to IC Web Client colleagues.

    Hope fully you will get some inputs soon.


    Vijaya Kumar M

    co-moderator of the forum.

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    • Former Member

      Bruno, forgive me for asking but what is the reasoning behind this question? The Ic-WebClient is, as you probably know, a BSP variant of the CRM's IC. The functionality delivered is related to the IC Scenario and is pretty complete. What kind of PC-UI elements would you like to add? Tiest.

  • author's profile photo Former Member
    Former Member
    Posted on May 05, 2005 at 01:22 PM

    Hi Garcia,

    You should not change the standard class.

    If your BOL object is not BTorder then you have to create your own class which must implement IF_CRM_IC_COL_BOR_MAPPER and it’s method CONVERT_BOL_TO_BOR

    You can check this class CL_CRM_IC_MAP_BTORDER_TO_BOR.

    To find the BOR object, you can check the object assignment of your pcui application.

    In your example Problems it is BUS1174.

    With the help of transaction ‘genil_model_browser’ you can find out all the bol objects.

    Thanks and Regards,


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  • Posted on Jun 07, 2005 at 10:07 AM

    Hello Tiest, Swapna,

    Thank you for your answers. I must confess that at this time, I expected no answers...

    Regarding to Tiest questions, I lift this subject because when you map a navigation bar entry, to this People Centric View (problems), if you then run the IC Webclient and click on the link, it displays a blank page. Consulting the cookbook I found how to access to this class, and realized that this BOR object BUS1174 is not mapped there. So we have to map him.

    Regarding to Swapna, I think I realized now how to do this. Unfortunally at this time I'll not experiment this because the problem was resolved by another way, and have not much time free right now. But as soon as this part of my project ends, I will return to this subject and I'll try it out.

    Thanks and best regards!


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    • If you have any BAdI codes which will execute on save for the PCUI Application then it will execute before it tries to show on ICWC. Therefore, you need a way to go around this BAdI like using the user's role or profile check to not execute the the BAdI when it launchs on ICWC. According to SAP, this is to create a link in ICWC so PCUI application has to saved before it can show up on ICWC.