I´m putting data in Entry and Approval Interface and in a particular Metric I would like to download the Actual/Target informations to Excel.
When I clicked in "Dowload Excel", I got a prompt error information:
"Error Opening Excel. This can be caused by:
1 - Application is not installed in your machine
2 - Browser security dos not allow ActiveX scripts
3 - You were prompted to run ActiveX and you said No
If that is the case close all browser instances and reopen."
I´ve already fixed the ActiveX settings into IE Browser. I accessed the ActiveX settings and Enable all the prompts, accordin the SSM Configuration Guide.
I downloaded and Installed the Front End - Excel Add In in my client machine. I also installed this component into the server SSM machine.
What should be missing in my environment? Should I configure some additional steps before installed the Excel Add In?
The Excel Add In component, is responsable to enable the "Dowload Excel" step?