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Former Member
Nov 18, 2011 at 10:55 AM

Work Items not moving from Waiting to Ready Status

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Hi,

We have an activity in the WF referring to a standard task. When the application is run, workflows are triggered. Some of the Workitems are not moving from 'Waiting' to 'Ready' status and hence not visible in the inbox of the agents.

We are scheduled a job which runs every minute to pick up the work items which are in waiting state in that period and moves it into the Ready state. Even though the job is running successfully for other tasks, the Workirtems refering to this particular task are still in waiting state.

Can anyone suggest what can be done for this. Its 4.7 SAP system.

Thanks,

abcd