Getting Msg: Error when calling Credit Management: Technical Error

[Former Member]

Hi All,

While creation of sales order in ECC, i am getting a message "Error when calling Credit Management: Technical Error"

Can you help me in this case

Regards,

Satish

[Former Member]

There is a PI user used between the SAP system and PI system.

If the problem presists, check the authorizations for that user.

Also the password between the two systems need to be in sync

[Former Member]

Hi,

In the mentioned link please see if a wrong badi has been activated. For me another colleague had activated and had to be deactivated. After it was inactive the application worked fine.

Financial Supply Chain Management --> Credit Management --> Integration with Accounts Receivable Accounting and Sales and Distribution --> Integration with Sales and Distribution --> BAdI: Activation of SAP Credit Management

Hope this helps you.

Regards,

Satish

[Former Member]

Satish,

Just so you know, this BADI "links" SD module to FSCM credit management. If you use the right code in this BADI, it copies over credit information on to the sales order such as Credit Account, Risk Class and Credit representative code. (Later this risk class, order's credit control area and credit group is used to look up the appropriate line in OVA8 settings)

Now you could be getting this error for any of the issues:

1. If the business partner is not created for the customer for which you're trying create a sales order (The credit account (sales order header) should have a relevant BP already) Check if the BP is correctly created.

2. Next if the credit data has been maintained for the BP in credit management.

3. XI/PI connectivity issues etc

Check if all this is maintained and you should be good. Cheers

[former_member193516]

Most likely problems in set up of PI are your issue.

Is that available/ has the required messages ...

Do you have connections from SAP to PI system set-up- in both systems?

please check SAP documentation first and get a technical person involved. There is a lot to be done and here probably not the right place.

Regards

Hein

[Former Member]

Hello Hein,

A particular badi had been activated because of which we got this message. Now we are not getting the message.

Thanks

Satish

Edited by: Sathish N on Nov 20, 2011 3:57 PM

[Former Member]

Hi Satish , I am getting the same issue . Could you please tell me which is the BADI that needs to be deactivated ?

Edited by: Vedula Adeep on Nov 27, 2011 6:35 PM