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Former Member

Getting Msg: Error when calling Credit Management: Technical Error

Hi All,

While creation of sales order in ECC, i am getting a message "Error when calling Credit Management: Technical Error"

Can you help me in this case

Regards,

Satish

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3 Answers

  • Posted on Nov 18, 2011 at 12:17 PM

    Most likely problems in set up of PI are your issue.

    Is that available/ has the required messages ...

    Do you have connections from SAP to PI system set-up- in both systems?

    please check SAP documentation first and get a technical person involved. There is a lot to be done and here probably not the right place.

    Regards

    Hein

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 28, 2011 at 03:08 AM

    Hi,

    In the mentioned link please see if a wrong badi has been activated. For me another colleague had activated and had to be deactivated. After it was inactive the application worked fine.

    Financial Supply Chain Management --> Credit Management --> Integration with Accounts Receivable Accounting and Sales and Distribution --> Integration with Sales and Distribution --> BAdI: Activation of SAP Credit Management

    Hope this helps you.

    Regards,

    Satish

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    • Former Member

      Satish,

      Just so you know, this BADI "links" SD module to FSCM credit management. If you use the right code in this BADI, it copies over credit information on to the sales order such as Credit Account, Risk Class and Credit representative code. (Later this risk class, order's credit control area and credit group is used to look up the appropriate line in OVA8 settings)

      Now you could be getting this error for any of the issues:

      1. If the business partner is not created for the customer for which you're trying create a sales order (The credit account (sales order header) should have a relevant BP already) Check if the BP is correctly created.

      2. Next if the credit data has been maintained for the BP in credit management.

      3. XI/PI connectivity issues etc

      Check if all this is maintained and you should be good. Cheers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 14, 2011 at 03:48 PM

    There is a PI user used between the SAP system and PI system.

    If the problem presists, check the authorizations for that user.

    Also the password between the two systems need to be in sync

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