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Former Member
Nov 15, 2011 at 10:28 PM

Fail to send work item

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Hi,

I have a workflow with 2 steps (say step1 and step 2) (user decision). Each step has hardcoded user (agent) assigned to the step level and task level

There is 'confirm end of processing' for both steps.

Even if first user confirms end of processing, it is not proceeding to 2nd 'user decision' step and work item is not sent to 2nd user.

I have checked and everything looks fine (agent assignment etc)

if the order of these steps is step1 and step2, work item for step1 is sent to user attached to it.

if the order of these steps is step2 and step1, work item for step2 is sent to user attached to it.

so individually these steps(tasks) have no problem with agent assignment etc.

But in either case 2nd work item is not sent to user.

Please help me.

Thanks!