Skip to Content
author's profile photo Former Member
Former Member

Fail to send work item

Hi,

I have a workflow with 2 steps (say step1 and step 2) (user decision). Each step has hardcoded user (agent) assigned to the step level and task level

There is 'confirm end of processing' for both steps.

Even if first user confirms end of processing, it is not proceeding to 2nd 'user decision' step and work item is not sent to 2nd user.

I have checked and everything looks fine (agent assignment etc)

if the order of these steps is step1 and step2, work item for step1 is sent to user attached to it.

if the order of these steps is step2 and step1, work item for step2 is sent to user attached to it.

so individually these steps(tasks) have no problem with agent assignment etc.

But in either case 2nd work item is not sent to user.

Please help me.

Thanks!

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Best Answer
    Posted on Nov 16, 2011 at 01:58 AM

    Hello,

    Just look in the workflow log (SWI1), you will see exactly what happened.

    How is the workflow defined? After Step 1 it continues directly to Step 2?

    They're not in separate branches of a fork?

    regards

    Rick Bakker

    hanabi technology

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Nov 17, 2011 at 02:19 AM

    Thanks Rick.

    The function module suggested by you is working perfect.

    Even the other issue is resolved. The problem was 'CONFIGURATION ISSUE' in SWU3.

    When you raised a point that 'are the other workflows working fine?', I have tested others and even they are stopping after first step. When I tested them in other system which is configured properly, they are working fine. Even my workflow was working fine in other system.

    Finally issue is resolved. Thanks for your support.

    Regards

    Vasu

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Rick Bakker

      Hi Rick,

      Missing configurations in SWU3 are

      -> Activity 'schedule background job for conditional evaluation' (requires activity 'configure RFC destination' as a prerequisite)

      Both these activities are under 'maintain runtime environment' section of swu3

      Regards

      Vasu

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.