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Former Member
Nov 15, 2011 at 03:29 PM

Interactive Scripting

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Hi All,

How to create the Interactive Scripts for IC Agents and thier functionality or performance in the Interaction Centre?. How do the navigation can be made between the dialogues and screen and how to include the screen in the middle of the script.

I am implementing CIC in 6.0 .

regards,

Sarangamath