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author's profile photo Former Member
Former Member

with reference invoice when creating Creditmemo some line items duplicating

Hi ,

I have invoice with 4 items and with reference to the invoice I am creating credit memo request.

Credit memo request created with more than 4 items. This is happening some times only not every time.

e.g In invoice I have item 10. 20. 30. 40. When I create credit memo request, system created sales order 10. 20. 30. 40. 50. 60 (first 2 items copied twice)

Can anyone tell me the reason why it is coping few items twice and also not every time.

Best regards,

Alleiah

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3 Answers

  • Posted on Nov 15, 2011 at 11:44 AM

    Dear Alleiah,

    Can you please tell what are the settings maintained in VTAF in the header and item level.

    Thanks & Regards,

    Hegal K Charles

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  • Posted on Nov 15, 2011 at 12:09 PM
    and also not every time

    Since you had indicated that it is not happening all the time, you have to check in debug mode whenever the issue comes. It is not because of copy control

    G. Lakshmipathi

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 16, 2011 at 01:25 AM

    Is there difference in item category for that invoice?

    is there BOM explode for materials for 1st 2 items?

    Try changing the item sequence in invoice in quality system to see if issue repeats.

    In VTAF for the respective item cat, check the 1st DataT routine codes.

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    • Former Member Ravi Sankar

      HI AlI,

      found the issue why it is duplicating lines, while creating credit memo if same profit center is there we are giving one warning message after invoice popup at that time if user press pop up again after that this duplication is taking place.

      thanks for ur time.

      Best regards

      Alleiah.

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