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Former Member

Delete files in Content Server


We are using CRM 5.0 Web IC. The fax/email attachments are being stored in the content server. I would like to know if we can manually go to the location in the Content Server where the documents are located and edit them or delete them.

If so, can you tell me where I need to go in the content server to delete the files.

Your earliest attention would be highly appreciated.



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1 Answer

  • Nov 15, 2011 at 07:51 AM


    I once wrote a couple reports to:

    1) Identify "orphan" attachments (meaning attachments with no document linked to it)

    2) Delete these orphan attachments.

    I don't know if that's exactly your requirement. If so, just let me know and I'll upload them for you.



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    • Former Member Joaquin Fornas

      Thanks Joaquin. Your answers so far were really helpful.

      But I would need to delete files on one-on-one basis. I know the Interaction Record number as well as the file name. If I know where it is physically getting stored, then it will be easy for me to go forward and delete that file in that location. Do you know the physical path.. how is the seckey populated? Your earliest attention would be greatly appreciated.

      My file location reads something like this.