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author's profile photo Former Member
Former Member

Held status SC

Hi

please advice on below issue.

One user created the shopping cart and not ordered it as he kept the SC in 'HELD' status and the user left for vacation for one month. Now the issue is, this shopping carts should complete/order it on behalf-of of him.

How could i do that ?

Is there any FM or any other way to complete this carts ?

Appreciate your inputs.

Thanks

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3 Answers

  • Posted on Nov 17, 2011 at 05:37 PM

    Hi

    Question is very tricky.

    It is not possible by standard since it is in HELD status.

    if the cart would have processed further if the sc cart is ordered / error in process / awaiting for approval and has valid data to create a follow on documents.

    this shows SRM is highly secured.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 17, 2011 at 06:01 PM

    Hello,

    Please check if you can use func mod : BBP_REQREQ_TRANSFER if you have SC number.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 24, 2011 at 09:52 PM

    HI,

    If you call BBP_PD_SC_UPDATE with I_SAVE = X and then BBP_PD_SC_SAVE follwed by COMMIT WORK the SC will get ordered. And the workflow will get triggered - rest of the process remains same like if the user had ordered manually through UI.

    Rgds,

    Prasanna

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