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CUP: How to determine Performance Problem

Hi All,

A user have complained that he was getting slow response from GRC server (from CUP as he was accessing this application). Howerver, other user were able to successfully perform their actions without performance problem. May I know the best way to find the response times for all the users on a specifc day? I looked into the NWA->Java monitorng->users. Howerver, somehow I am finding information for different dates. I put my desired dates in "Custom" time period, but still I am not getting the details for these dates. Can any one help me in finding these details?

Regards,

Faisal

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  • Posted on Nov 14, 2011 at 10:15 AM
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    • Hi,

      As such there is no functionality to measure response of CUP application. What best you can do is you can activate trace on a particular user who are facing this problem and then analyze the trace to check where is the problem.

      As far as you mentioned only one user is facing the problem, then it could be the network issue.

      Thanks

      Sunny

  • author's profile photo Former Member
    Former Member
    Posted on Nov 19, 2011 at 10:30 PM

    Faisal,

    If you have solution manager installed on your landscape you can connect GRC as a managed system. If you configure Wily Introscope you have the option to view various graphics regarding performance of your GRC modules. below I upload a picture to clarify what it's look like:

    http://imageshack.us/photo/my-images/526/wilyo.jpg

    I know you probably are looking for something straightforward, but if you have to face with this problems often Wily could be a good tool for you.

    Regards,

    Diego.

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