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Former Member
Nov 14, 2011 at 07:38 AM

Inconsistency in Action definations for campaign elements

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Hi,

We have defined action and conditions for sending mail at status change.Mails are triggering correctly but we are encountering one issue in this.

Let's say a campaign C1 has two campaign elements CE1/CE2 created below

it.

C1 --> CE1 exists

Creating CE2 -- System picks up CE1& CE2 trigger action

for both campaign elements when CE2 is save for the first time.

Ideally after saving CE2 action should get triggered for CE2 only and not

for CE1. This happens for the first time CE2 is saved.

Please suggest if any change in action definition is required.

Regards,

Nikhil