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Equipment warranty check based on conditions

Dear ,

The warranty check is need to be carried out based on warranty conditions . like 12 months from sales or 18 months from installation or 2000 KM which one is earlier . The requirement is to get a pop up message like in warranty or out warranty based on these condition.

Can any one help me is it possible in standard to do so while creating a service notification for the equipment.

With Regards

Aswin Nair

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    author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2011 at 10:34 AM

    Hi,

    1. U can get it , create Master warranty in BGM1/BGM2

    2. Create warranty counters in config , mention one of them as time based..and Default

    in spro ->pm->Master data ->basic settings ->warranty ->Define Warranty Counters ..

    3. While creating Master warranty mention the service part and warranty counter , and relation between them ..AND/OR

    4.Remember if the warranty counter is not time based then u should have a counter set up for that eqpt , and measurement document to be entered with initial value, may be 0../For performance based warranties- the characteristic which u used to create warranty counter in config , the same characteristic should be used to create counter in IE02 ..also ..

    5. In IE02 for warranty mention start date , enter Master warranty - , if ur master warranty is correct - u will get green tick marl , & detail button, if u click the detail button it will give u warranty details ..

    6. Later now if u create Notification or Order on this eqpt then if u config setting

    then pop up will come if the eqpt is under warranty ..

    to get pop up message - in spro ->pm->Master data ->basic settings ->warranty ->check warranty types ;In this config for a particular warranty type - tick display dialog box for Notification /Order ..

    Remember u will get dialogbox if the eqpt is in warranty - while creating Notification or Order on that eqpt ..

    You will not get dislog box if the eqpt is not in warranty - But while creating Notication if u want to have a pop up that eqpt is out of warranty then user user exit :- QQMA0025 PM/SM: Default values when adding a notification

    regards

    pushpa

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    • Former Member Former Member

      Hi Ganesh,

      Hope below information will be helpful to you.

      Enhancement will enable the functionality of adding additional fields in the transaction IE01. It will be required to implement the exit ITOB0001 along with function exits EXIT_SAPLITO0_001 and EXIT_SAPLITO0_002. EXIT_SAPLITO0_001 is for displaying data from table to screen and EXIT_SAPLITO0_002 is for saving data form screens to table. Screens can be added using the screen exits SAPLITO0 and additional fields are to be added in the table EQUI through structures CI_EQUI and CI_EQUI_U.

      If transaction IE03 is used to display the equipment, unlike all other greyed-out fields the custom fields will be editable. Though there is no provision to save the edits here, it will be good have the custom fields also greyed out. This can be achieved through a small code to grey out the fields in the PBO (Process before Output) module of the screen that is created.

      Following logic can be used to grey out the field

      • ® For the Screen we created for custom field;
      • ® IF Transaction code =”IE03”
      • ® Screen input =0

      The changes are done as per the SAP Note: 1252319, the changes needs to be done using functional module WTY_SET_BGMKOBJ, WTY20_DB_UPDATE_BGMKOBJ2.

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