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No mail genrated against workflow?

Former Member
0 Kudos

Dear all,

New to workflow management. user is not getting mails for few notification but getting mails for lots of notification.

Workflow Used: WS90000012

Business object: BUS2038

Can any one tell what could be the reason?

Regards,

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member185167
Active Contributor
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Hello,

What do you mean by "notifications"? Emails that tell users that there are workitems in their inbox? Or just emails from workflow?

Is there no workflow administrator there?

regards

Rick Bakker

hanabi technology

suresh_subramanian2
Active Contributor
0 Kudos

Hello !

Whether the workflow triggers on creation of maintenance order ?

Please check in workflow log whether all the agents are seen in workflow log.If so, it could be authorization issue and that's why rest of the agents are not in receipt of notifications.

In the workflow log, if all the agents (who are supposed to receive notfications) are not seen, make sure missing agents are passed to mail step.

Regards,

S.Suresh.

Former Member
0 Kudos

Dear,

Where i can check work flow logs?

Regards,

Former Member
0 Kudos

Hi,

I have found that event itself is not triggered for that particular notification. I have some notification for which events are triggered and for some not.

Regards,

suresh_subramanian2
Active Contributor
0 Kudos

Hello !

SWi1 is the transaction for workflow log.

If workflow is not triggering for some notifications, please check any start conditions or check function modules are configured for this workflow.

Regards,

S.Suresh.