Alert Configuration UserName

[VCUNTHEE]

Hi,

We have some problem with alert configuration in RWB. When I started working on alert configuration we could not get anything except an error message. We found that we have made some mistakes in Exchange Profile which we changed. Now we are getting a popup where we are supposed to give the username and password to log into the alert configuration and alert inbox. The problem lies here, we are not able to login with any user. Need help in this regard.

What are the steps that has to be taken to get this alert configuration working (I checked in Help and also applied related notes)

Which user has the authorization to log into alert configuration of RWB?

Regards,

Vedavyas

Message was edited by: Vedavyas Cuntheepuram

Message was edited by: Vedavyas Cuntheepuram

[Former Member]

Guys,

Has anyone found solution to this problem?

Even Iam facing the same issue.

Thanks,

Manish

[Former Member]

Hi,

Did anyone solve this?

I am facing the same problem.

Kindly help me on this.

Regards,

Chintan Sheth

[Former Member]

I have the same problem. Did somebody found a solution for this problem?

[Former Member]

Try to make a cache refresh:

http://<J2EE-Host>:<HTTP-Port>; /rwb/rtc?op=init

and start the Internet Explorer or what you use complete new.

Then this should work!

[p_vanos]

Hi

Also very handy is report: RSXMB_ACTIVATE_ICF_SERVICES

Cheers,

Paul

[Former Member]

Hi All,

Mee too facing the same problem. I have tried all the things said by you as a part of resolution. But still i am facing the same issue. i get a popup where it doesnt take any user name or password.

More over in the backend when i enter the ccms thru Transaction RZ20 ... all the things apear grey. none of them are active. how do i activate it.

pls help.

Regards,

Naresh

[p_vanos]

Hi,

Did you check the system settings? Please goto the integration builder --> administration

Then select: "Exchange profile"

Open tree: RuntimeWorkbench

Goto *centralmonitoring.http port and enter 8000!

Make sure that in parameter *r3.ashost the full server name is used!

After this, please restart JAVA. (TC SMICM)

Also check settings in transaction SICF, goto tree:

bc>bsp>sap and activate service: sxms_alertrules.

Also check note 768456

Hope this helps!

Cheers,

Paul

[former_member189324]

Hi ved,

the roles reuired to access the RWB are:

1. SAP_XI_RWB_SERV_USER

2. SAP_XI_RWB_SERV_USER_MAIN

The roles for the Alert Management are:

1. SAP_ALM_ADMINISTRATOR

2. SAP_ALM_CUSTOMIZER

3. SAP_BC_ALM_ALERT_USER

Follow the below steps to make the alerts working:

1. create an Alert category Tr: ALRTCATDEF.

2. After creating the Alert Category, you also have to assign users for your alert. Click the button Fixed Recipients and assign users.

3. Log in to RWB and You should see your Alert Category in RWB. Subscribe to this Alert in the RWB and test your message.

Thanks

Prasad

[VCUNTHEE]

Hi Prasad,

Thanks a lot for the input. When we were trying to generate these roles we were not able to generate SAP_BC_ALM_ALERT_USER. We have this server running

on SP5. Can you suggest on this.

What we did was first assinged the

SAP_XI_RWB_SERV_USER

SAP_XI_RWB_SERV_USER_MAIN

SAP_ALM_ADMINISTRATOR

SAP_ALM_CUSTOMIZER

roles to one of the user and logged into ABAP enigne and tried logging in through RWB but still we were not able get through and see the alert configuration.

Thanks in advance.

Regards,

Vedavyas