log on to the portal

[Former Member]

Hi

I have installed the Portal 6.0 SP2 (version is 6.0.2.4.1.Enterprise_Portal_Service_Pack_2 and Operating system is Windows 2000)

I have created a user to login to the portal (I have disabled the user SAP*) and I can login to the portal with my new user.

The problem is that I cannot login to the portal if I try through another PC that is connected to the network. I can see the initial login page of the portal but when I type the ID and password I don't get logged in (it redirects me to the same page)!!! If I try to give wrong ID or password I get an authentication error!!

I don't think it a network problem as I can see the initial login page of the portal.

Any ideas?

Regards

Dimitris

[Former Member]

This is problem with SP9, upgrade to SP11. We had same problem, i had posted it, few months back. Problem was resovle by upgrade

[Former Member]

Hi Ketul,

Thanks for your response. Also was this behavior observed for all users or a few random users. We are facing this for a few random users.

Thanks,

[Former Member]

Ketul,

Just adding that we are on EP 6 SP10 and not SP9

Thanks,

[Former Member]

Rizwan,

One our system every user had this problem. Are you running it on unix or windows. You may just want to try to upgrad to sp11, there are few new feature in sp11.

[Former Member]

Thats the strange part, this is happening only for a few random users. So I am presuming that has something to do with either a setting in the iisproxy.xml file or another setting.But thanks for the update.

Appreciate it

Thanks,

[Former Member]

Thanks,

I found it on my own...it was dns problem

[Former Member]

HI Dimitris,

We are running EP 6 SP10 and encountering the same error. Our Portal URL is working on a few machines but on some machines it keeps loading the first page. Also observed the same on different machines but same users.

Could you tell us what kind of DNS configuration did you do to correct this behavior?

Thanks,

[Former Member]

Hi Rizwan,

I just applied the same dns configurations for all the PC's as the ones I had in the PC from where I could logged in the portal

Hope this helps

Dimitris

[Former Member]

Hi Dimitris,

I am sorry, my error is slightly showing a different behavior as compared to yours. For me we are able to get past the login screen, but after getting in, we cannot move past different tabs. Could the DNS configuration be the solution for the this issue too?

Any help would be appreciated.

[Former Member]

Are you calling the new portal by it's fully qualified domain name? i.e. myportal.mycompany.com

[Former Member]

Yes, I can see the initial login page of my portal...

I enter the Id and password but it redirects me to the login page again