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Former Member
Nov 07, 2011 at 08:29 AM

SUP App not working on device BlackBerry 9300 OS 6.0

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Hi All,

We have created a mobile application using SUP 2.0 and BB Plugin. The application is working fine on the simulator and is also completing the complete business process. We have signed the application with the BlackBerry Sigin keys and deployed the application on the device (BB 9300 - OS 6).

I am not using the WiFi option. I am trying to connect to the SUP server using the BB Data plan. The SUP server is pinged from the device and resturn success. Also would like to know how to use the WiFi option on this device to run the application.

When I run the application it gives the error "communication error : Tunnel Failed or APN not specified or the DNS errror". Is there some specific settings that I need to do for this device.

Please suggest. Really appreciate if anyone could help me out here.

Thanks and Regards