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Nov 07, 2011 at 07:37 AM

HANA Client Installation Error - Issue open since version 13 till 18!!

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Dear Gurus,

It may sound awakward, facing a persistent issue installing SAP HANA client on my laptop.

Starting right from the revision 13, I have tried to install the latest rev. 18 of HANA client, but the error during installation remains same. I am pasting the installation log below. Since rev. 17, I tried to install using the GUI (hdbsetup), as well the command line utility (hdbinst), and the same error, with all the revisions, with either of the methods!!!

Just FYI, I am trying to install HANA client 32 bit version on my laptop. (It is Windows 7 32 bit machine). Just for the hack of it, tried 64 bit version too, but the setrup dont even start, as expected.

Last, but not the lease, have got even the laptop formatted, and started fresh install, if the error is due to some confilcting libraries. However the same issue persists. Even from the safe mode/ command prompt only; all the installation methods fail!!

Can someone help? Many thanks in advance!!!

12:49:38.847 - INFO: -


12:49:38.847 - INFO: Installing SAP HANA Database Client to C:\Program Files\sap\hdbclient ...

12:49:38.847 - INFO: -


12:49:37.533 - INFO: Opening install registry

12:49:37.534 - INFO: InstallRegistry file already exists

12:49:37.555 - INFO: InstallRegistry successfully locked

12:49:38.848 - INFO: Opening install registry

12:49:38.848 - INFO: InstallRegistry file already exists

12:49:38.849 - INFO: InstallRegistry successfully locked

12:49:38.876 - INFO: InstallRegistry: reserved 4096 kb disk space

12:49:38.877 - INFO: Installing Microsoft C/C++ Runtime...

12:49:38.877 - INFO: Starting external program D:\Users\mmadhav\SWDC\SAP_HANA_CLIENT Rev.18 - 32 bit\client\msdev2005SP1_vcredist_x86.exe

12:49:38.877 - INFO: Command line is: "D:\Users\mmadhav\SWDC\SAP_HANA_CLIENT Rev.18 - 32 bit\client\msdev2005SP1_vcredist_x86.exe" /Q:a "/c:msiexec.exe /qn /i vcredist.msi"

12:56:36.384 - INFO: Program terminated with exit code 0

12:56:36.384 - INFO: Starting external program D:\Users\mmadhav\SWDC\SAP_HANA_CLIENT Rev.18 - 32 bit\client\msdev2010_vcredist_x86.exe

12:56:36.384 - INFO: Command line is: "D:\Users\mmadhav\SWDC\SAP_HANA_CLIENT Rev.18 - 32 bit\client\msdev2010_vcredist_x86.exe" /q

12:56:51.275 - INFO: Program terminated with exit code 0

12:56:51.276 - INFO: Updating package 'ODBO' ...

12:56:51.279 - INFO: Uninstalling package ODBO

12:56:51.276 - INFO: Set package invalid

12:56:51.278 - INFO: Writing registry

12:56:51.278 - INFO: Wrote 19562 bytes

12:56:51.278 - ERR: Cannot determine system32 path

12:56:51.278 - ERR: Cannot find system directory inside windows registry.

12:56:51.280 - INFO: Set package invalid

12:56:51.282 - INFO: Writing registry

12:56:51.282 - INFO: Wrote 19562 bytes

12:56:51.282 - INFO: Extracting into directory C:\Program Files\sap\hdbclient

12:56:51.282 - INFO: Extracting SAPNewDBMDXProvider.dll

12:56:51.753 - INFO: file info: mode = 0755, size = 1228800 bytes

12:56:51.753 - INFO: Extracting SAPNewDBMDXProviderEr.dll

12:56:51.767 - INFO: file info: mode = 0755, size = 90112 bytes

12:56:51.768 - INFO: Extracting SAP_HANA_ODBO_DRIVER_EN.chm

12:56:51.790 - INFO: file info: mode = 0644, size = 50053 bytes

12:56:51.790 - INFO: Extracting SAP_HANA_ODBO_Driver_DE.chm

12:56:51.794 - INFO: file info: mode = 0644, size = 50807 bytes

12:56:51.794 - INFO: Extracting SAP_HANA_ODBO_Driver_FR.chm

12:56:51.798 - INFO: file info: mode = 0644, size = 50873 bytes

12:56:51.798 - INFO: Extracting SAP_HANA_ODBO_Driver_JP.chm

12:56:51.830 - INFO: file info: mode = 0644, size = 47005 bytes

12:56:51.830 - ERR: installation of package ODBO failed

12:56:51.830 - ERR: Registration of package "ODBO" failed

12:56:51.830 - ERR: Cannot determine system32 path

12:56:51.830 - ERR: Cannot find system directory inside windows registry.

12:49:38.847 - INFO: -


12:49:38.847 - INFO: END: Installing SAP HANA Database Client to C:\Program Files\sap\hdbclient ...

12:49:38.847 - INFO: -


12:56:51.861 - ERR: Installation failed

12:56:51.861 - ERR: error installing

12:56:51.861 - ERR: Cannot install

12:56:51.830 - ERR: Cannot update package ODBO

12:56:51.830 - ERR: installation of package ODBO failed

12:56:51.830 - ERR: Registration of package "ODBO" failed

12:56:51.830 - ERR: Cannot determine system32 path

12:56:51.830 - ERR: Cannot find system directory inside windows registry.