Documents Search

[Former Member]

Hi,

I configured EP with TREX6.0, but I could not able search document through TREX document search function.

<b>I done the following configuration steps:</b>

I configured a File Repository, I am able to access files through document iView.

I created an index and assign the file repository to the index.

I configured the TREX client in J2EE TREX Service.

somehow when I search the documents, it does not get any documents, it is just giving message <b>"No match have been found"</b>

Can anybody tell me where I am missing.

Thanks in advance

Srinivas Sandaka

[Former Member]

I have the same problem! Can anyone tell me from where i can download KMC SP9 patch 3 ?

[Former Member]

Hi,

Sorry delayed reply, actually I was on leave.

I found an entry in application log.

<i><b>ERROR Mon Apr 04 10:44:05 GMT05:30 2005 XCrawlerService Failed to create crawler task epserver_epserver - com.sapportals.wcm.service.xcrawler.XCrawlerException: The SQL statement "SELECT "XCRW_TASK_INDEX" FROM "KMC_XCRW_TASKS" WHERE "XCRW_TASK_ID" = ?" contains the semantics error[s]: type check error: the exp Mon Apr 18 10:44:05 GMT05:30 2005</b></i>

Can you please help to resolve this error.

Thanks

Srinivas Sandaka

[Former Member]

Hi Srini,

unfortunately it looks like the Crawler Service does not work right. The best thing would be to open an OSS Message with the complete application log and connection information to your system, so that someone can take a deeper look into your configurations.

Hope this helps,

Robert

[Former Member]

Hi Srinivasa,

If your portal is on SP9 you need to apply a patch for KM.

I also got a similar error but after applying the patch it worked fine.

Regards

Prakash

[Former Member]

Hi Prakash

I too face the same problem. I have applied patch downloaded from service marketplace.(for EP 6 SP 9) The version still says patch is zero. I stil get the same xCrawlerException.

TREX doesnt work. Could you tell me which patch to be appilied and where do i get the same.

Thanks in advance

Piyush

[Former Member]

Hi Piyush,

You have to apply Patch 2 for that.

Regards

Prakash

[Former Member]

Hi,

Thanks for your quick response.

I could not get anyting in TREX Monitor, but I am able to 5 servers in TREX admin and they are working file (all are pointing with green button).

When I reindex my index, I could not get anyting in crawler monitor. It is simply says "There are no crawler tasks to display"

What could be the reason.

Thanks

Sriniva Sandaka

[Former Member]

Hi Sriniva,

the crawling starts always at the beginning of a new minute (00 seconds). So in some cases it might take up to one minute until you see something in the crawler monitor. Also, the default Crawler Monitor iView shows only active crawlers, so if the crawling is already done, you might also see only the message you mentioned. Be sure that you have checked "Show" = "All".

Please write back after you have checked those things.

Hope this helps,

Robert

[Former Member]

Hi Srinivas,

could you please go to "System Administration -> System Configuration -> Knowledge Management -> Index Administration" and do a "Reindex" of your created index? Than you should check if there is a problem crawling the documents or indexing the documents:

1. Go to "System Administration -> Monitoring -> Knowledge Management -> Crawler Monitor". After less than one minute you should see how many documents were found and "Delivered" by the crawling process (Show Last Hour)

2. Got to "System Administration -> Monitoring -> Knowledge Management -> TREX Monitor -> Display Queues" and check the status of your documents. They should be on "To Be Transmitted". Go to -> "Change Queue Status" mark your index and press "Flush". Check again "Display Queues" and your documents should be on "OK".

Now the search should find the documents. If you documents are on "Preparation Failed" or "Synchronization Failed" you should check -> "Display Queue Entries" and see the "Return Message".

Hope this helps,

Robert