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Nov 05, 2011 at 02:47 AM

SAP Productivity Pak for Us customer

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Hello Experts,

We have a requirement from client to install the RWD productivity pak for training documents and I have heard this name first time and I already instaalled the Solman 7.1 and Dev box of CRM 7 EHP 1 and ECC EHP 5. I have below queries-

1) Is basis responsible to install RWD Productivity pak.

2) Do we need to install this software on each users machine or we need to install it on our ecc/solman/crm servers on each box (DEV,QAS, PRD).

3) What are the installation steps and the prerequisites.

4) Do we require extra hardware ? with some environment and if we require to integrate it with SAP with steps or guide.

5) I checked it on service mkt place and version 4.3 and 4.4 is avl so which version should i prefer.

Regards

Saurabh Mishra