Customer line item missing in accounting doc after billing

[Former Member]

Hi experts...

We are facing an issue after generating billing document, accounting document is created automatically but in that accounting document the customer itself is missing in the entry where as other line items like revenues, taxes are visible. where could have been the mistake. Kindly help with the possibilities of missing configuration.

Ideal entry should have been like

Customer dr

Revenue cr

Output tax cr.

Cheers,

Sravanthi

[nico_dewaele]

Check if it is not a "zero" invoice, i.e. no amount is due

could be

Cr Revenu

Db rebates

[atif_farooq]

Hi:

Check for missing authorization in SU53 immediately after you face this issue..I think you are missing an authorization object F_BKPF_BED activity 03 or F_BKPF_BES Activity 03/.. Please ask BASIS guy he will resolve your issue.

Regards