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Former Member
Nov 04, 2011 at 05:35 AM

Customer line item missing in accounting doc after billing

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Hi experts...

We are facing an issue after generating billing document, accounting document is created automatically but in that accounting document the customer itself is missing in the entry where as other line items like revenues, taxes are visible. where could have been the mistake. Kindly help with the possibilities of missing configuration.

Ideal entry should have been like

Customer dr

Revenue cr

Output tax cr.

Cheers,

Sravanthi