Alert Config

[Former Member]

Hi All,

I was just configuring the Alerts for my scenarios.We are on XI 3.0 SP10.

These are the steps which I followed:

1. Created Alert Category. Included my user as the fixed recipient. And added role BC_XI_MONITOR in the roles just in case....

2.Scheduled a Background Job for the ABAP Program SXMSALERT_PROCESS_DATA_GET.

3.Created Alert rules in the RWB . There were no conditions as such . Ever parameter was given *.

When I test an Interface without having Reciever Determination , I dont recieve any alerts in my Alert Inbox.

So I ran the program SXMSALERT_PROCESS_DATA_GET in foreground in DEBUG Mode....I was not able to see any entry in PMI tables.....? So , the Program doesn't trigger any alerts at all.

Is there any configuration that should be done on PMI/CCMS for a basic error in IE like "Receiver Not Found ? "?

Thanks,

Karunamurthy.

[Former Member]

Hi,

When configuring the frequency of the alert data collection process, there are 2 places where configurations are required. You did one of them, which is scheduling the ABAP report SXMSALERT_PROCESS_DATA_GET.

The other one is in the 'End-to-End Monitoring' of RWB. There is a link 'Further Setting...', where the frequency must also be configured.

Regards,

Bill

[Former Member]

Hi,

I ran the ABAP report 'SXMSALERT_PROCESS_DATA_GET' and I get the following message while in Debug mode:

No process instances found for process type ID: 424248724122009B02000000808917D2 ( XIDomain:XXXXXXXXXX)

I created an ALERT category with NO Classification. Is this the right way to do it?

Please advice.

Thanks

Ashish

[Former Member]

Hi,

When we tried to setup the Alert Config in first place the page was not geting displayed in RWB . So we tried a lot to get that displayed by implementing SSO. I dont know whether it was implemented in a proper way that it started producing some side effects like the audit log was not getting displayed in the MSG Monitoring and the end-to-end monitoring was not getting displayed.I raised an SAP note regarding this and I didn't get proper responses from them.

So do you have any ideas regarding how to setup the basic settings that would make all the links in RWB work.Like your Audit Log, End-to-End Monitoring, Alert Configration.

I was just curious to Know what are the User Roles required for accessing these pages becuase most of the times it is the authorization problem that causes the failure.

Thanks,

Romit Arun Shankar.

[Former Member]

Hi,

I hope you did setup your alert rules. Once the rules are setup, the alerts will then be reflected in your alert inbox if the messages generated fall under the rule conditions.

the other place you need to check is whether you created any subscription authorizations. if so, u will have to subscribe to the subscriptions for that category.

Rgds,

[Former Member]

Hi Romit,

We are also facing the same problem with Alert Configuration. Error message is displayed (SS02 not activated) on click of Alert config in RWB. Also On click of alert inbox we are getting error message 'host name should be like <host>.<domain name>'.

Cud you please help us in solving this alert config issue?

Thanks,

Sasi

[Former Member]

Hi Sasi,

I dont know whether you had applied the following notes which were helpful for me to an extent.

The notes are

750287

768456

I also have a PDF which says the steps to setup SSO.Please leave your mailid to send the PDF.

Thanks,

Romit.

[bhaskar_ghandikota]

Hi Romit,

We are trying to set up Alert Config without success.

Can you pl send the pdf on SSO to me at bhaskarghandikota@yahoo.com?

Thanks,

Bhaskar

[Former Member]

Are we saying Alerts work only with SSO userids.

I was able to setup Alerts by creating steps in BPM process as per Michal's Blog - works great!

However, I still cannot get Alerts working when I create condition and rules, subscribing and all that. Nothing seems to work with Alert configuration, Run-to-Run monitoring, etc. After much attempt and exhaustion, I abandoned this direction and hooked up XI monitoring via CCMS.

Now in CCMS monitor I can see all alerts (the rules I created have no bearing). I've copied SAP delivered Method - CCMS_Send_Alert_to_ALM to Z Method....and I'm customizing the FM - SALO_SEND_ALERT_TO_ALM to display user friendly alerts. The problem still is I do not have access to payload. But I hope to get there soon.

By using CCMS alerts, BPM alerts, I see messages in Alert inbox and on my Notes server.

I applied all possible notes, activated all sorts of services, included needed parameters, you name it! I still do not see Alerts via conditions and rules and any meaniful messages in Run-to-Run monitoring. Run-to-Run monitoring shows no errors when there are errors in XML monitor.

By the way, I have the background job scheduled and frequency set and has no impact. The background job runs happily with no Alerts.

However, CCMS background job runs successfully - ZGY_SAP_CCMS_MONI_BATCH_DP and sends Alerts.

I continue stay Alert on any Alert questions and answers!

BTW, we are on SP12

thanks,

Parimala

[Former Member]

One other comment - I have admin authority and I don't think this is authorization issue.

thanks

Parimala