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Former Member
Nov 03, 2011 at 08:30 AM

Window freezes when Product category selected via match-code (search help)

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Hello Experts,

I am using SRM 7.0 Extended Classic Scenario.

I maintained a product category hierarchy in the SRM environment.

I maintained the GL Accounts related, the tax determination, the source system etc.

I did all this customizing in a Development environment where everything was working fine.

Now I just transported all this to a Quality environment.

And in the Quality I am facing the following issue :

If I select a product category via the match-code (search help), after the category is selected, the window freezes.

I have to shut it down manually using the Windows Close button.

However, when I type the category number, everything works fine.

Do you have any idea what could be causing this issue, and how to fix it ?

Thanks in advance,

Sofiane