ICE problem

[Former Member]

I tried to migrate KM content from our dev system to our test system (Both same version EP6 SP9 patch 6).

Since there is no connection between those systems, I used ICE for this mission.

The problem is that some part of source content appear in the target system but the majority of content weren't imported.

To create an ICE package for offline transfer I used the Content Exchange Repository Manager (Content administration -> KM Content -> ICE).

In the content repository folder navigate to the Syndicator -> Global offer folder.

Choose folder -> New link -> link to create a link to content that I want to distribute (In my case document folder) ->

Click on Complete Package to download the complete content package.

In target system I imported the package using Content management -> Content Exchange -> Package upload.

Could you please direct me to solve the problem?

Regards

[Former Member · Accepted solution]

I am having the same problem in EP/KM SP 12 Patch 3

[Former Member · Accepted solution]

Hi Rodrigo,

With no better solution given so far,

it seems that the only way is to migrate in smaller groups of folders.

If you have 20 folders under Public Documents, try migrate about every 3 of them seperately (depenfing on their sizes).

Perhaps the reason it's not yet fixed in SP12 is that we didn't bother to open an OSS about it in SP9...

you should consider opening an OSS message about it now.

Yoav.

[Former Member · Accepted solution]

I am trying to use On-line Content Exchange With Syndicatator/Subscriber.

I have already configured an offer and the subscriber has alredy made a subscription.

Is there any log file where I can monitor or check if the content exchanged (after schedule) was OK?

Or I will have to comapare the foleder and files between the two servers?

[Former Member]

HI,

if you are having problems with the Content Exchange Service (ICE), you should have a look to SAP Note 883859.

Note that files are not transported if

1) the "hidden" flag is activated

2) if the users you are using for the export/import do not have the neccessary permissions for reading/creating files

The recommended version for using ICE is SPS 13 Patch 2. This patch includes some fixes for scheduling problems neccessary for the online ICE transports. For offline transports, you may also use older SPS versions.

If you still have problems, please have a short look to the defaultTrace files on your server for ICE messages.

(just use ".ice." as a search term).

Kind regards,

Ralf

[marilyn_pratt]

Hi Yoel,

I've moved this here to the KM forum thinking that this is a better place to have your question answered.