Error "Answer the questions for the current SAP component" in SDK

Hi all,

We are facing a problem when creating a support notification from Help > Create support message, we get the following error :

"Answer the questions for the current SAP component"

We've noticed that these actions are executed :

SLFN0001_ADVANCED_CHECK_QUEST - Check answers to appl-spec. questions

SLFN0001_ADVANCED_UPDATE_DNO - Create/Change Basis Message from CRM Procedure

Our questions are :

- what is the use of these actions ?

- if we deactivate them, is there any risk ?

Note : Creating a support notification from CRMD_ORDER doesn't generate an error.

Thanks a lot for your help.

Regards,

Aline