Error R1201 "Business partner ### does not exist" with new contact person

[Former Member]

Hi,

We have configured CVI masterdata synchronization for Customer<->BP and this is working well for customer masters without contact persons.

However, when we try to add a contact person to an existing customer (or synchronize an existing Customer with contact persons) we get the error message R1201 "Business partner ### does not exist".

I have checked the wiki.

We are able to manually create a Person with role BUP001 (Contact Person) and link it to the BP with relationship cat TBUR001 (Is Contact Person For). Here the synchronization BP->Customer seems to be working, as the new contact person is successfully created in the Customer.

Any ideas why we cannot synchronize Contact Persons, Customer->BP?

Thanks in advance,

JJ23

[ankur_kabir]

Have you activated synchronization of contact person from customer?

Cross-Application Components--Master Data Synchronization--Customer/Vendor Integration--Business Partner Settings--Field Assignment for Customer Integration--Assign Attributes--Contact Person--Activate Assignment of Contact Persons

[former_member227264]

Hi James,

may i know if you had find a solution for this.

I have same issue.

Thanks in advance

Vijay