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Former Member
Oct 31, 2011 at 12:59 PM

SAP GUI 720 patch level 8 installation failed

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Dear All, we are trying to install SAP GUI 720 patch level 8 with our SAP Distribution Server, via logon scripts.

Some of our workstations are updated without problems but we have a strange situation where some others are not updated (or installed) at all.

This is the part of log of interest for the update process that works:

14:21:11 NwSapsAtlC 1 Script: szMsOfficeDir = C:\Program Files (x86)\Microsoft Office\OFFICE11\

14:21:11 NwSapsAtlC 1 Script: szMsOfficeVersion = 11

14:21:11 NwSapsAtlC 1 Variable-Script-Action: Installation prerequisites for Calendar Synchronisation for Microsoft Outlook are fulfilled.

This is the part of log of interest for the update process that DO NOT works:

13:26:44 NwSapsAtlC 1 Script: szMsOfficeDir =

13:26:44 NwSapsAtlC 1 Script: szMsOfficeVersion =

13:26:44 NwSapsAtlC 1 Variable-Script-Action: Installation prerequisites for Calendar Synchronisation for Microsoft Outlook not fulfilled.

....

13:26:44 NwSapsAtlC 1W Marking package sapgui_720_patch_level_8_instpack ({6C22DEDA-762E-4071-84DA-0DF5BE81B711}) as disabled: selected node Outlook Client extension for the synchronisation of SAPoffice calendar with the Outlook calendar. Requires Microsoft Outlook 98 or greater. Not compatible with Microsoft Outlook 2010 ({82A65EF0-F00B-4A4B-9E73-06A8A025E763}) has failing condition.

13:26:44 NwSapFeiUt 1 Condition '%Pre_CalSync%=FULFILLED' evaluated to false.

13:26:44 NwSapsAtlC 1W Marking package sapgui_720_patch_level_7_instpack ({A231B089-ADC2-404D-8ACD-36346319E58D}) as disabled: selected node Outlook Client extension for the synchronisation of SAPoffice calendar with the Outlook calendar. Requires Microsoft Outlook 98 or greater. Not compatible with Microsoft Outlook 2010 ({82A65EF0-F00B-4A4B-9E73-06A8A025E763}) has failing condition.

13:26:44 NwSapFeiUt 1 Condition '%Pre_CalSync%=FULFILLED' evaluated to false.

13:26:44 NwSapsEngn 1W Package 'sapgui_720_patch_level_8_instpack' could not be selected!

13:26:44 NwSapsEngn 1

....

13:26:44 NwSapsEngn 1W Engine: Inserting empty collection of actions... Nothing to do!

13:26:44 NwSapsEngn 1 Formulating 0 actions took 0.6 seconds

13:26:44 NwSapsEngn 1E No actions created, nothing to do!

13:26:44 NwSapSetup 1 Engine execution failure.

13:26:44 NwSapsEngn 1 Engine: Shutting Down Installer

13:26:44 NwSapsEngn 1 Engine: flushing memory

13:26:44 NwSapSetUI 1 UI-Manager: Flushing memory and resources

13:26:44 NwSapsAtlC 1 StringTable released

13:26:45 NwSapsEngn 1 Engine: flushing memory

13:26:45 NwSapsEngn 1 This Engine Instance lasted 0.0666667 minutes

13:26:45 NwSapsEngn 1 Engine Deleted

13:26:45 NwSapsEngn 1 EngineContext released

13:26:45 NwSapsAtlC 1 StringTable released

13:26:45 NwSapSetUI 1 SapSetup UI Library Unloaded

13:26:45 NwSapsEngn 1 SapSetup Workstation Engine Library Unloaded

13:26:45 NwSapSetup 1 -


13:26:45 NwSapSetup 1 Return-Code: 48

13:26:45 NwSapSetup 1 -


13:26:45 NwSapsAtlC 1 SapSetup ATL Common Library Unloaded

On all of our workstation there is Office 2000 sp3 installed but we don't use, so we don't have, outlook installed.

Any idea?

Best Regards.