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License manager problem

Former Member
0 Kudos

Hello,

The license manager has a problem that I tried to solve in different way with no success.

My Client has SAP Business One application which installed as a stand alone on WIN7. The SAP Version is 8.8.1.

Every few days the application looses the license and the user gets a message that says that the SAP did not find the license .and showing a form that ask for entering the ip of the license server.

If I go to the settings form of the license manager there is no hardware key and no installation number, after pressing the SET button and CONNECT button the numbers are showing again and then there is no problem to start working with the SAP Business One.

We tried several solutions:

1. Removing and re-installing the server tools

2. Disable the UAC

3. Changing the license server name to IP, LOCAL and HOST NAME

4. Changing the network type to "WORK"

The problem is showing again and again after rebbot the computer.

Does anybody was facing with that problem ?

Best Regards,

Joseph

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Joseph,

It is still a user authorization issue. The user has to be allowed to write to registration file and system folder. Make sure it is by an admin account and run as admin when doing a clean reinstall.

Thanks,

Gordon

Former Member
0 Kudos

I have solved it by assining the computer a static IP.

Thank you for all.