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Oct 28, 2011 at 11:29 AM

Word 2007 (docx) integration in SAP CRM 7.0 EhP1

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Hi,

When creating word templates with the template designer (CRM_OI_TEMPLDSG) for office integration, is it possible to use Mircosoft Word 2007 docx-files?

Furthermore you get the message, that "The file contains custom XML elements which are no longer supported by Word. If you save this file, these custom XML elements will be removed permanently." ([KB2445062|http://support.microsoft.com/kb/2445062]) when you create a template in fileformat .doc with Word 2007. When you open this template again all xml elements are no longer available (as mentioned in the message) and you have to create the template again.

How do you handle this situation? Or do you not even have this problem?

Thanks in advance,

Sebastian